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Privacy Policy

TruMe Whole Health
80 Lang Cres SW, Medicine Hat AB, Canada T1A 4P7
Email: melissa@trume.ca
Phone: 403-952-5978
Website: https://trume.ca/privacy-policy/

Who We Are

Website address: https://trume.ca/wp
TruMe Whole Health is committed to protecting your privacy and personal information.

Information We Collect

Comments

When visitors leave comments, we collect the data shown in the comment form, the visitor’s IP address, and browser user agent string for spam detection.
We may provide an anonymized hash of your email address to the Gravatar service to verify if you use it. Once approved, your profile image is visible with your comment.
Gravatar privacy policy: https://automattic.com/privacy/

Media

If you upload images, avoid files with embedded location data (EXIF GPS). Other visitors may download and extract this data.

Cookies

  • If you leave a comment, you may choose to save your name, email, and website in cookies for future convenience (1-year duration).

  • A temporary cookie is set on the login page to check if your browser accepts cookies. It contains no personal data.

  • When you log in, cookies store login information and display preferences. Login cookies last 2 days; display options last 1 year.

  • Selecting “Remember Me” keeps your login active for 2 weeks.

  • Editing or publishing a post creates a cookie storing the article ID for 24 hours.

Embedded Content

Articles may include embedded content (videos, images, etc.). Embedded content behaves exactly as if you visited the third-party site.
These sites may collect data, use cookies, and track your interaction with embedded content—especially if you are logged into their platform.

Analytics

We may use analytics tools to understand how visitors use our website.

Data Sharing

We do not sell your data. Visitor comments may be screened by automated spam detection services.

Data Retention

  • Comments and their metadata are stored indefinitely to recognize and approve follow-up comments automatically.

  • For registered users, personal information stored in their profile is retained for as long as the account exists. Users can view, edit, or delete their information at any time (except usernames). Administrators may also view and edit profile data.

Your Rights

If you have an account or have left comments, you may request:

  • an export of the personal data we hold, and

  • deletion of personal data we hold.

Requests exclude data we are required to keep for legal, security, or administrative purposes.

Where Data Is Sent

Visitor comments may be processed through automated spam detection tools.

Messaging Terms & Conditions

TruMe Whole Health
80 Lang Cres SW, Medicine Hat AB, Canada T1A 4P7

General

When you opt in to our messaging program, we will send a confirmation message.
By subscribing, you agree to receive recurring automated marketing and informational text messages from TruMe Whole Health at the number you provided. Messages may be sent using an automated system.

Message frequency may vary based on your interaction with our brand. We may change message frequency, short code, or sender details at any time.

Standard message and data rates may apply. Check with your mobile provider for details. Your provider is not responsible for delayed or undelivered messages.

Consent to receive messages is not a condition of purchase.

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

Unsubscribe

To stop receiving messages:

  • reply STOP, or

  • use the unsubscribe link (where provided).

After unsubscribing, you will receive a confirmation message and no further texts.
To re-subscribe, sign up again.

Support

For help:

  • Email melissa@trume.ca, or

  • Reply HELP (if supported), and we will provide support information and unsubscribe instructions.
    If a link is included in our messages, you may access company information and unsubscribe instructions via that link.

Mobile Number Changes

Before changing or transferring your mobile number, reply STOP, unsubscribe using our link, or notify us at melissa@trume.ca.
This requirement is a condition of using our messaging service.

Privacy

Questions about your data or our privacy practices?
Visit: https://trume.ca/privacy-policy/

Changes to Messaging Terms

We may update or terminate our messaging program at any time. Updated terms take effect immediately upon posting.
If you do not agree with the updated terms, unsubscribe from the messaging program. Continued use of the service means you accept any changes.